Designing a Collective Stupidity Model with Grounded Theory Approach in Knowledge-Based Companies

Document Type : Research Paper

Authors

1 management, group, management and innovation faculty, Shahid Ashrafi Esfahani University, Isfahan, Iran

2 Associate Professor, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran

Abstract

Collective stupidity as a destructive enemy of organizations is the cause of repetition of past mistakes, slowness in sharing knowledge, distorts the effective performance of knowledge workers and produces costs resulting from trial and error. Purpose of this research is to provide a model of CD of KBCs.

Qualitative data extraction is the product of in-depth interviews and database approach. Targeted sampling of specialists and experts of 12 KBCs was done.

Non strategic thinking and unilateralism, inefficient recruitment system, lack of improvement of human resources, defect of elitism system, managerial weakness, lack of productivity of payment system, High formality as the strategies provide the possibility of establishment of the phenomenon of CS. Causal factors in the three categories of individual, group and organizational factors have a direct effect on the strategies of CS. Organizational culture, the nature of knowledge activities and the characteristics of the organization are also provide the ground for the realization of CS strategies and have an indirect effect. Collective stupidity leads to individual and organizational consequences such as reduced creativity, lack of organizational agility and CS.

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  • Receive Date: 02 September 2023
  • Revise Date: 02 November 2023
  • Accept Date: 10 January 2024