Document Type : Research Paper

Authors

• mostafa heidari ¹
• mohammad mahdi alishiri ²
• mahdi heidari ¹

¹ Master's degree student in Public Administration, Imam Sadiq University, Tehran, Iran.

² Associate Professor, Department of Public Administration, Faculty of Islamic Studies and Management, Imam Sadiq University, Tehran, Iran.

Abstract

The development of administrative systems is a major concern for policymakers and executives globally, prompting various initiatives for improvement. Establishing performance management systems is crucial for administrative enhancement and governmental efficiency. Non-scientific, sporadic, and subjective evaluations fail to provide an accurate assessment of executive agencies. This study investigates the challenges of implementing performance management in executive agencies, guided by Articles 81 and 82 of the Civil Services Management Act. Using a mixed qualitative and quantitative approach, the research reviewed the theoretical foundations of organizational performance management and conducted semi-structured interviews with 20 experts from public sector organizations, identifying 22 key challenges. These challenges were evaluated through importance-performance analysis. Key issues identified include the lack of connection between individual performance assessment and agencies, inadequate feedback mechanisms, multiple influencing factors, insufficient laws and regulations, poor linkage between performance evaluation and budget allocation, inadequate training, and lack of mechanisms for public evaluation of agencies. These high-importance but low-performance challenges are top priorities for improvement, aiding policymakers in enhancing the efficiency and effectiveness of executive agencies.

Keywords

• Performance Management
• Civil Service Management Act
• Administrative System
• Importance-Performance Analysis
• employment administrative organization

Main Subjects

• Public Management