Managerial alienation: Emerging a grounded theory in public sector

Document Type : Research Paper

Authors

1 Department of Management, Faculty of Administrative Sciences & Economy, Vali-e-Asr University, Rafsanjan, Iran

2 MSc., Department of Management, Faculty of Administrative Sciences and Economy, Vali-e-Asr University, Rafsanjan, Iran

10.30497/smt.2025.248233.3660

Abstract

This research aims to create a grounded theory regarding the phenomenon of managerial alienation in public organizations in Amol. The research strategy employed an emerging design of grounded theory, and the participants consisted of 22 employees from 7 public organizations in Amol, selected through theoretical sampling until theoretical saturation was reached. The core category explaining managerial alienation was identified as the identity failure of the manager, manifested in two forms: servant-oriented and self-serving. Servant-oriented identity failure arises from the manager's self-assessment and has a positive impact on their intention to leave the job, while self-serving identity failure stems from the manager's self-valuation, positively affecting their rumination. The dynamics of these relationships are presented in a model in the article. Metaphorically, the emergence of servant-oriented identity failure in an alienated manager is described with three concepts: a mere figure on the wall, a sycophantic servant, and a paper lion. Additionally, the concept of an abandoned master is articulated for self-serving identity failure.

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  • Receive Date: 11 May 2025
  • Revise Date: 14 July 2025
  • Accept Date: 18 July 2025